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Logistics insights Expert Column Get free discount support from Amazon!

Registration dateSEP 14, 2021

Get free discount support from Amazon Get free discount support from Amazon
Subscription is Always a Good Choice Most people have childhood memories of waking up in the morning and finding a newspaper and fresh milk lying in front of the porch. In this type of services, people pay a specific amount to receive certain products and services on a regular basis. In other words, they ‘subscribe’ to the services. The business landscape characterized by these ‘subscription services’ is called the ‘subscription economy.’ In the current, fast-paced lifestyle and the COVID-19 pandemic have expanded the scope of subscription economy to include products and services beyond our imagination, such as lunch boxes, ice cream, coffee, and traditional liquors. In fact, the total worth of the Korean subscription economy reportedly reached KRW 40 trillion in 2020, signaling the arrival of the “era of the subscription economy.”

Similar trends have been witnessed in other countries as well. Amazon is one of the companies that caught the trend early. With its membership subscription services, the e-commerce company become an industry giant by attracting 140 million paid members. Amazon did not stop there, however. It launched a subscription-based delivery program, where it partially pays for discounts offered by Amazon sellers.

Today, we will take a closer look at this program that Amazon calls ‘Subscribe and Save,’ and how it allows both consumers and sellers to come out as winners. Subscribe & Save Program The Subscribe & Save program is Amazon’s subscription program that allows customers to have frequently purchased products delivered to them on a regular basis. Each customer can choose the schedule that works for him/her. On top of free regular delivery, subscribers to the program get up to 15% off their purchases. The program applies to consumable consumer products purchased recurrently on a regular basis, such as diapers, cosmetic products, and office supplies. Customers can get what they need at discount prices, while saving the time and energy from manual purchases of the products. Subscribe & Save is Better for Sellers You may ask, “Does Subscribe & Save benefit consumers at the expense of sellers?” And the answer is, “Not at all!” The program is more useful for Amazon sellers, because it offers the following benefits:
  1. 01Maximizes Product Exposure

    A seller, who participates in the program, is automatically listed in Amazon’s “Subscribe & Save” front page, which means free product exposure without additional costs.

  2. 02Improves Brand Loyalty

    The program allows sellers to attract loyal customers and reduce the risk of losing customers. According to a study conducted by Amazon, the program can increase a seller’s purchase conversion rate by up to 80%. In the long term, a seller can secure a loyal customer base without paying extra for advertisements.

  3. 03Allows for Consistent Profit Forecasts

    If a seller can maintain a certain number of subscribers, it can forecast more reliable monthly sales. Such reliable forecasts provide a seller with an insight regarding when to restock its inventory. It also stabilizes a seller’s profits, which allows the seller more freedom to invest its earnings to a wider range of opportunities.

  4. 04Supports Discounts

    A seller can offer discounts up to 10% to Subscribe & Save subscribers. On top of the seller’s discount, Amazon offers additional 5% for customers subscribed to five or more products. It means that a seller can offer additional discounts to customers at Amazon’s expense.


[Discount Support Criteria] (Source: Amazon Seller Central) (Source: Amazon Seller Central)
Eligibility of Subscribe & Save Program Subscribe & Save offers similar, wide range of benefits to sellers. Unfortunately, not all sellers and products are eligible for those benefits. Amazon determines whether a seller or product is eligible for the program by comprehensively considering the account’s brand registration status, in-stock percentages, FBA status, sales performance, and sales price stability and other factors. You can find out whether your products are eligible for the program by simply navigating to Growth > Fulfillment Programs > Subscribe & Save at Amazon Seller Central Menu.
[Check Eligibility for Subscribe & Save Program]
(Source: Amazon Seller Central) (Source: Amazon Seller Central)
Eligible Categories for Subscribe & Save As mentioned above, eligible product categories mostly consist of consumable products, including household supplies, automotive supplies, pet supplies, and office supplies. If my product falls under any of the eligible categories, you can consider signing up for Subscribe & Save. [Eligible Product Categories for Subscribe & Save]
[Eligible Product Categories for Subscribe & Save]
Product Category Discount rate for customers subscribing to scheduled delivery of 1 to 4 products Discount rate for customers subscribing to scheduled delivery of 5 or more products
(The delivery date should be the same for all subscribed products)
Cosmetics and beauty items 5% 15%
Foods 5% 15%
Health and baby supplies 5% 15%
Automotive supplies 5% 10%
Electronics 5% 10%
House tools & home improvement 5% 10%
Industrial supplies 5% 10%
Kitchen supplies 5% 10%
Gardening supplies 5% 10%
Musical instruments 5% 10%
Office supplies 5% 10%
Outdoor products 5% 10%
Pet supplies 5% 10%
Sports 5% 10%
Toys 5% 10%

(Source: Amazon Seller Central)

‘Out of Stock’ is Amazon Seller’s Worst Enemy An Amazon seller should avoid ‘out of stock’ at all costs. This entails various disadvantages such as reduced exposure due to lower ranking, IPI score decline, and non-eligibility for Prime Day.
Even if you secure multiple subscribers through the Subscribe & Save program, you may receive negative feedbacks due to the inability of delivering products on time. To meet delivery schedules, you need systemic inventory management, and highly capable forwarders who can help you restock an appropriate number of products in time. Cello Square, a Highly Recommended Solution for Amazon Seller Samsung SDS’ forwarding service Cello Square offers special courier services for Amazon FBA. It is highly recommended for Amazon sellers because it offers the fastest international courier option from customs clearance to reception by Amazon.

Cello Square’s maritime transportation services also cover all stages from preliminary consulting to storage at/shipping to local logistics centers, thereby helping sellers address their logistics needs. In addition, you can tract your cargos in real time anywhere, anytime online and on mobile, allowing you a window of opportunity in case of an emergency. You can also avail yourself of dedicated support from experts across different fields, which means you can organize your own logistics team.

Cello Square also offers other unique benefits as well, and its forwarding process is tailor-made for Amazon FBA businesses, which require optimized lead time and tracking.
  1. 01Guidance for export customs clearance

    Provides guidance for products exported to the US, Japan, Europe, and other countries

  2. 02Real-time shipping status

    Capable of tracking cargos throughout the shipping process

  3. 03Fast shipping for easier restocking

    Offers fastest shipping regardless of quantity and useful for FBA urgent restocking


[Cello Square’s Amazon FBA Courier Services]

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Kontactic Kontactic is Korea's first and foremost Amazon consulting firm specializing in helping Korean companies become successful Amazon sellers.Kontactic Kontactic is Korea's first and foremost Amazon consulting firm specializing in helping Korean companies become successful Amazon sellers.